Contact us

Have a question about your order, our products, or pricing? We're here to help.

Typically responds within 48 hours
E-mail
Support@HeroesCollect.com
Best for order issues, returns, and general questions.
Send an email
Response Time
Within 48 hours
Monday to Friday, 9:00 AM – 6:00 PM. Responses may take longer on weekends.
Order Issues
Include your order number
For faster help, always include your order number and a short description.
Returns & Refunds
60-day return policy
Sealed, unopened products are accepted within 60 days. Arrived damaged? We'll replace it.
Send us a message

We typically respond within 48 hours on business days.